Fix Discord DLL Errors and Startup Issues
Discord not opening or showing DLL errors? Learn how to fix Visual C++ runtime errors and other issues preventing Discord from starting.
Table of Contents
Common Discord Errors
Discord users often see these errors:
DLL Errors: - VCRUNTIME140.dll is missing - VCRUNTIME140_1.dll not found - MSVCP140.dll error - api-ms-win-crt errors
Other Errors: - "Installation has failed" - Discord opens but shows black/gray screen - "Update Failed - Retrying" - Discord crashes on startup
Solution 1: Install Visual C++ Redistributable
Discord requires Visual C++ 2015-2022:
Step 1: Close Discord completely (check system tray)
Step 2: Download and install: - VC++ 2015-2022 x64
Step 3: Restart your computer
Step 4: Launch Discord
This fixes most VCRUNTIME and MSVCP errors.
Solution 2: Clear Discord Cache
Corrupted cache can cause DLL loading issues:
Step 1: Close Discord completely
Step 2: Press Win + R, type %appdata%, press Enter
Step 3: Delete the "Discord" folder
Step 4: Press Win + R, type %localappdata%, press Enter
Step 5: Delete the "Discord" folder
Step 6: Restart computer and reinstall Discord
Solution 3: Reinstall Discord
For persistent issues, clean reinstall:
Step 1: Uninstall Discord from Control Panel
Step 2: Delete remaining folders:
- %appdata%\Discord
- %localappdata%\Discord
Step 3: Download fresh installer from discord.com
Step 4: Run installer as Administrator: - Right-click → Run as administrator
Solution 4: Update Windows
For api-ms-win-crt errors:
Step 1: Open Windows Settings
Step 2: Go to Windows Update
Step 3: Install all updates
Step 4: Restart computer
The Universal C Runtime is included in Windows updates.
Solution 5: Use Discord Web or PTB
Temporary alternatives while troubleshooting:
Discord Web: Go to discord.com/app in your browser
Discord PTB (Public Test Build): 1. Download from discord.com/download 2. Scroll down to find "Download Public Test Build" 3. PTB is a separate installation that might work when stable doesn't
Discord Canary: Most experimental version, available from the same download page